> ## Documentation Index
> Fetch the complete documentation index at: https://docs.slickerhq.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Pay.com

> Learn how to connect Pay.com to Slicker

### Prerequisites

Slicker integrates with Pay.com via an API key to sync payment data and provide insights into failed transactions. To set up this integration, you need:

* A Pay.com account
* Access to your Pay.com Dashboard, where API keys are managed

### Create an API key

1. Log in to your [Pay.com Dashboard](https://pay.com/).

2. Navigate to your API keys and copy a secret API key. Production keys are prefixed with `live_`.

<Note>
  Keep your API key secure. Slicker only needs read permissions to sync payment data and analyze failed transactions.
</Note>

### Create integration in Slicker

1. Go to Slicker's [new integration page](https://app.slickerhq.com/integrations/new).

2. Select **Pay.com** from the list of payment integrations.

3. Provide the following information:
   * **Integration name**: A descriptive name to help you identify this integration
   * **Description**: Optional description for additional context
   * **API Key**: The key you copied from your Pay.com Dashboard
   * **Business Entity**: Optional. Leave empty if you have only a single business unit.

4. Click **Submit** to create the integration.

### What data does Slicker sync?

Once connected, Slicker will sync the following data from Pay.com:

* **Payment transactions**: Successful and failed payments
* **Decline reasons**: Detailed information about why payments failed
* **Payment methods**: Card types and other payment method details

### Troubleshooting

**Connection failed error:**

* Verify your API key is correct and has not been revoked
* Ensure the key has sufficient permissions to read transaction data
* Check that your Pay.com account is active and in good standing

**Missing transaction data:**

* Slicker syncs your transaction history when the integration is first created, which can take a little while to complete
* New transactions typically appear shortly after they are processed by Pay.com

<Frame>
  <img src="https://mintcdn.com/slicker/HZZPLdXP1aKdz94r/images/integrations/integration-failure.png?fit=max&auto=format&n=HZZPLdXP1aKdz94r&q=85&s=59f6f532473345be5919699e5de59427" alt="Failed integration creation message" width="946" height="177" data-path="images/integrations/integration-failure.png" />
</Frame>

For additional help, contact [Slicker support](https://www.slickerhq.com/contact) or check our [FAQ](/essentials/faq).