Skip to main content

​
Dashboard Insights

The Dashboard offers an overview of critical metrics to help you stay on top of your subscription and payment health. Key analytics include:
  1. Churn Breakdown Understand why customers are leaving:
    • Voluntary Churn: Customers who actively cancel their subscriptions.
    • Involuntary Churn: Subscriptions lost due to payment failures.
  2. Payment Health Monitor the health of your payments:
    • How many payments are failing.
    • Detailed insights into the reasons behind payment failures.
  3. Subscription Health Identify subscriptions at risk:
    • A breakdown of subscriptions at risk of involuntary churn.
    • Suggested actions to mitigate churn and retain customers.
  4. Revenue Recovery Performance Evaluate how effectively Slicker is recovering revenue:
    • See a detailed breakdown of recoveries at the invoice level.
    • Compare recovered invoices with the total number of invoices that had payment issues.
    • Analyze recovery performance by country, gaining insights into geographic trends.
These metrics provide a high-level understanding of your subscription ecosystem and allow you to focus on areas that require attention.

​
Revenue Recovery Details

For a deeper dive into recovery operations, visit the Revenue Recovery page. This section provides granular insights into Slicker’s recovery processes:
  • Past Recovery Attempts: A complete list of all recovery attempts, including their status and outcomes.
  • Scheduled Recovery Attempts: A forecast of all future recovery attempts, giving you visibility into upcoming efforts to reclaim revenue.
This detailed view helps you understand the impact of Slicker’s recovery strategies on your bottom line and identify areas for further optimization.