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Prerequisites

Slicker integrates with Pay.com via an API key to sync payment data and provide insights into failed transactions. To set up this integration, you need:
  • A Pay.com account
  • Access to your Pay.com Dashboard, where API keys are managed

Create an API key

  1. Log in to your Pay.com Dashboard.
  2. Navigate to your API keys and copy a secret API key. Production keys are prefixed with live_.
Keep your API key secure. Slicker only needs read permissions to sync payment data and analyze failed transactions.

Create integration in Slicker

  1. Go to Slicker’s new integration page.
  2. Select Pay.com from the list of payment integrations.
  3. Provide the following information:
    • Integration name: A descriptive name to help you identify this integration
    • Description: Optional description for additional context
    • API Key: The key you copied from your Pay.com Dashboard
    • Business Entity: Optional. Leave empty if you have only a single business unit.
  4. Click Submit to create the integration.

What data does Slicker sync?

Once connected, Slicker will sync the following data from Pay.com:
  • Payment transactions: Successful and failed payments
  • Decline reasons: Detailed information about why payments failed
  • Payment methods: Card types and other payment method details

Troubleshooting

Connection failed error:
  • Verify your API key is correct and has not been revoked
  • Ensure the key has sufficient permissions to read transaction data
  • Check that your Pay.com account is active and in good standing
Missing transaction data:
  • Slicker syncs your transaction history when the integration is first created, which can take a little while to complete
  • New transactions typically appear shortly after they are processed by Pay.com
Failed integration creation message
For additional help, contact Slicker support or check our FAQ.